Privacy policy

Your privacy is important to you and to us. This page explains how your data is handled by Blackbelt Thinking.

Key points

  • Your data is stored securely (reflections are encrypted in our database) and is only accessible to you.
  • All prompts and course materials are delivered via email; no app installation is required.
  • You can request deletion of your account and data at any time.

Your responsibilities

  • Reflections are sent from your email account and back to your email account. This means the privacy of your email account is important. Don't use an email address that you share with others.
  • Your password is only as secure as you make it. Use a strong, unique password for your account.

For any questions, or if you have any concerns, don't hesitate to get in touch: support@blackbelt-thinking.co.uk.

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Full privacy policy

Registered name: Kingsley and Garrett Limited

We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms. This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: support@blackbelt-thinking.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Account information
  • Website user information (including user journeys and cookie tracking)
  • Personal reflections
  • Teaching days

Lawful bases and data protection rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
  • Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
  • Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

  • Directly from you

How long we keep information

Your account and any reflections will be kept for 18 months after the last reflection entry, or 18 months after the subscription or course expiration, whichever is the later. This is so you can restart your subscription and access your previous reflections. Financial records will be kept for seven years for tax purposes.

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Railway

Category of recipient: Website and database hosting

Country the personal information is sent to: Netherlands

How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

Organisation name: AWS

Category of recipient: Storage provider

Country the personal information is sent to: Ireland

How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

Website: https://www.ico.org.uk/make-a-complaint

Last updated 24th February 2026